ING Belgium first to bring Visa Infinite Consumer Credit to Belgium, integrated in ING Max Pack
Following the launch of its four lifestyle‑based Packs, ING Belgium takes the next step in reshaping everyday banking with the introduction of Visa Infinite. Available within the ING Max Pack, this makes ING Belgium the first bank in Belgium to offer this credit card*. The move follows the launch of its lifestyle‑based Packs and further broadens the range of services available within that structure.
An integrated approach to added services
In an increasingly complex and fast-moving world, consumers are looking for financial tools that simplify everyday experiences while offering greater confidence when they spend, travel or make high value purchases. Visa Infinite addresses this need by combining global acceptance with elevated service, giving cardholders access to a concierge service, built-in protections and seamless payments. For customers who travel frequently or manage busy, international lifestyles, having everything from travel assistance to emergency support in one place helps remove friction and uncertainty from their day-to-day lives.
At the same time, expectations around payments have shifted beyond basic functionality to include experiences, rewards and flexibility tailored to individual lifestyles. Visa Infinite responds to this by bringing together premium benefits across travel, dining and culture, alongside protections that safeguard purchases and journeys. The result is a card that goes beyond transactions, helping consumers get more value from their spending while freeing up time and headspace, so they can focus on what matters most to them.
Delivering unique experiences for Belgian clients
At ING Belgium, these are integrated directly into the ING Max Pack, allowing clients to access them within one single offer. The Pack remains available to all clients, in line with the bank’s approach of offering clear choices that can be adapted over time.
By incorporating Visa Infinite into the ING Max Pack, ING Belgium embeds premium experiences, protections and services into everyday banking, creating greater value for consumers through one clear, lifestyle-based offer.
“Clients expect solutions that go beyond standalone products. They are looking for clarity, relevance and services that fit seamlessly into their lives. By integrating Visa Infinite within the ING Max Pack, we bring together a broad set of services and protection in one clear offer,” says Jan Van Sande, Head of Private Banking at ING Belgium.
“Consumers today are looking for payment experiences that combine convenience with confidence, recognition and access to services that support the way they live, spend and travel. By partnering with ING Belgium to integrate Visa Infinite into the ING Max Pack, we are bringing premium benefits, global acceptance and trusted protections into everyday banking. Together, we are creating more value for Belgian consumers while helping ING Belgium deliver a differentiated, lifestyle-led customer experience from concerts to concierge services, in a way that feels seamless in everyday life,” said Florence Mélique, Group senior vice-president at Visa and Regional managing director for Europe FBL.
About the ING Packs
On 21 May 2026, ING Belgium introduced four lifestyle‑based Packs, Go, More, Extra and Max, bringing together everyday banking services, protection and benefits in one transparent monthly price. The introduction of Visa Infinite is part of this offer and further strengthens the ING Max Pack.
Across these Packs, ING Belgium offers different Visa cards aligned with client needs:
- More Pack: includes a Visa Classic credit card
- Extra Pack: includes a Visa Platinum credit card
- Max Pack: includes Visa Infinite credit card
Daphne Poets
*The services and benefits included in the Packs may vary and are, in some cases, optional to activate or subject to specific conditions. Any credit cards mentioned as part of a Pack are optional and granted subject to acceptance by the bank.
About ING
ING Belgium is a universal bank that provides financial services for private individuals, businesses and institutional customers. ING Belgium S.A./N.V. is a subsidiary of ING Group N.V. via ING Bank N.V. (www.ing.com).
ING is a global financial institution with a strong European base, offering banking services through its operating company ING bank. The purpose of ING Bank is: empowering people to stay a step ahead in life and in business. ING Bank’s more than 60,000 employees offer retail and wholesale banking services to customers in over 100 countries.
ING Group shares are listed on the exchanges of Amsterdam (INGA NA, INGA.AS), Brussels and on the New York Stock Exchange (ADRs: ING US, ING.N).
ING aims to put sustainability at the heart of what we do. Our policies and actions are assessed by independent research and ratings providers, which give updates on them annually. ING's ESG rating by MSCI has been upgraded from 'AA' to 'AAA' in October 2025. As of June 2025, in Sustainalytics’ view, ING’s management of ESG material risk is ‘Strong’ with an ESG risk rating of 18.0 (low risk). ING Group shares are also included in major sustainability and ESG index products of leading providers. Here are some examples: Euronext, STOXX, Morningstar and FTSE Russell.